Aperture Sectors › AI Agents › Customer service & contact center
Customer service & contact center funding
Customer service & contact center
A sub-sector of AI Agents. Each company counts once, in its main sub-sector.
113 rounds, $5.5B raised by 83 companies, Jan 2, 2023 to Nov 14, 2026, 26% of AI Agents capital. Top three companies: Sierra 29%, Wonderful 15%, Parloa 10%.
| Company | HQ | Capital raised | Rounds | Exit |
|---|---|---|---|---|
| Sierra | United States | $1.6B | 4 | — |
| Wonderful | Netherlands | $829M | 4 | — |
| Parloa | Germany | $558M | 4 | — |
| Decagon | United States | $481M | 4 | — |
| Assort Health | United States | $218M | 3 | — |
| PolyAI | United Kingdom | $136M | 2 | — |
| Cresta | United States | $125M | 1 | — |
| Netomi | United States | $110M | 1 | — |
| Cognigy | Germany | $100M | 1 | Acquired |
| Hyro | United States | $80M | 3 | — |
| Maven AGI | United States | $70M | 2 | — |
| Omilia | Cyprus | $67M | 1 | — |
| Bland AI | United States | $66M | 2 | — |
| Giga ML | United States | $65M | 2 | — |
| Respond.io | Malaysia | $62M | 1 | — |
| Blip | Brazil | $60M | 1 | — |
| Broccoli | United States | $52M | 2 | — |
| Ushur | United States | $50M | 1 | — |
| Pylon | United States | $48M | 2 | — |
| Neuron7.ai | United States | $44M | 1 | — |
| Netic | United States | $43M | 2 | — |
| Capacity | United States | $43M | 1 | — |
| Nurix AI | India | $42M | 2 | — |
| Lorikeet | Australia | $40M | 2 | — |
| Regal | United States | $40M | 1 | — |
| Company | Amount | Stage | Announced |
|---|---|---|---|
| Sierra | $950M | Unlabeled | May 4, 2026 |
| Wonderful | $550M | Series C | Sep 2, 2026 |
| Parloa | $350M | Series D | Jan 15, 2026 |
| Sierra | $350M | Unlabeled | Sep 5, 2025 |
| Decagon | $250M | Series D | Jan 27, 2026 |
| Sierra | $175M | Unlabeled | Oct 28, 2024 |
| Wonderful | $150M | Series B | Mar 12, 2026 |
| Decagon | $131M | Series C | Jun 23, 2025 |
| Cresta | $125M | Series D | Nov 19, 2024 |
| Assort Health | $120M | Series C | Jun 24, 2026 |